Mission Statement
UES Financial Aid is dedicated to supporting the campus financial aid offices so that they may better serve students. We do this by:
- Maintaining and configuring the SIS for accurate awarding and disbursing of nearly $1B of student aid annually
- Managing daily application and award data exchange between IU and a multitude of federal and state entities
- Providing interpretation of state and federal regulations and rules to insure business operations, policies and procedures are in compliance
- Updating and reconciling student financial aid awards as needed throughout the year
- Developing and maintaining reports and documentation to support business processes executed by the campuses along with identifying business process improvements and opportunities for increased efficiency
- Troubleshooting SIS issues and providing all tiers of financial aid Help Desk support
- Providing ad hoc reporting and analysis
- Providing leadership and central administration of a shared, online vended system (Blackbaud Award Management) for awarding institutional scholarships
- Evaluating academic progress of aid applicants in accordance with federal rules and institutional policies
- Proactively identifying and resolving student loan issues to expedite students’ receipt of funds