Providing system-wide leadership and support for critical campus student services;
Providing high-quality service to campus units and executive officers who are responsible for academic and student service operations;
Managing system-wide student service operations and providing direct operational oversight of related business processes;
Reviewing business processes for improved service, efficiencies, best practices, and cost savings, while continuing to develop university-wide shared services;
Developing and providing operational reporting support to student service areas;
Providing expertise and guidance to address federal, state, and institutional compliance requirements related to student enrollment services;
Preserving common standards in the maintenance of records across all IU campuses;
Maintaining data integrity through the maintenance of academic structure and university policies and procedures, and through external policies and legislation.
